Hello valued customers,


We deeply apologize for the current situation and the challenges you’ve faced during your shopping experiences with us.


Rest assured, we are actively working to address each issue step by step, although it may take some time.


Over the past few years, we have incurred significant losses due to fraudulent suppliers, which have also taken a toll on the health of our team members and the overall operation of our business.


Despite these setbacks, we have been striving to fulfill your orders to the best of our ability. However, we understand that it has been difficult, and we are committed to finding better solutions moving forward.


Regarding PayPal cases, unfortunately, we are unable to take immediate action as our account is currently locked due to negative funds.


Please know that we are dedicated to resolving all outstanding issues, and we will keep you updated on our progress.


Thank you for your understanding and patience. We look forward to serving you again soon with all issues resolved.